Home­less man: I was laughed at by GP staff

The Sunday Post (Inverness) - - NEWS -

A home­less man with bron­chi­tis was hor­ri­fied when a GP’S re­cep­tion­ist listed his ad­dress as “Bench by the River Tay, Perth.” Scott Cum­mings, 49, vis­ited his doc­tor about his chest prob­lems af­ter spend­ing eight months sleep­ing rough.

But he was left hu­mil­i­ated when a staff mem­ber at the Yel­low Prac­tice in Drumhar Health Cen­tre, Perth, filled out the ad­dress on his pre­scrip­tion as a bench. He had al­ready been em­bar­rassed when the woman quizzed him about where he lived in front of other pa­tients in the busy wait­ing room.

Mr Cum­mings said: “When I spoke to the re­cep­tion­ist, she asked for my ad­dress. I told her I was home­less and she just laughed in my face.

“There was a wait­ing room with more than a dozen peo­ple lis­ten­ing in, so I found this re­ally em­bar­rass­ing. She asked me three times.

“She asked me where I slept the night be­fore, and I told her on a bench down by the river.”

He added: “I couldn’t be­lieve when I looked at the la­bel and saw the words ‘Bench, by the River Tay, Perth’.”

A spokes­woman for the prac­tice re­fused to dis­cuss in­di­vid­ual pa­tients but said: “We are sorry the pa­tient feels dis­ap­pointed in the ser­vice he re­ceived.”

Scott Cum­mings

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.