The voice on the phone life: NHS 24 is there
The dedicated health service team who will work
and she revealed the thing that surprised her most was the variety of calls received on every shift.
Susan revealed: “A lot of the symptoms we get calls about can be managed at home with good self-care. This includes things like coughs, colds, and vomiting and diarrhoea, especially if it’s in the first 24 hours.
“The message at this time of year is to make sure you have enough overthe-counter remedies at home
Charge nurse Susan Forbes, right, helps a colleague at NHS 24, South Queensferry