YOUR RIGHTS

What are your rights if your wedding couldn’t go ahead? The Competition and Markets Authority says:

● If your wedding can’t go ahead without breaching lockdown, you’re likely entitled to a refund and won’t be liable for future payments

● Your refund may also cover a “non-refundable” deposit, although a venue or supplier can subtract “limited” costs for services already provided

● A venue can also withhold money it has spent on your day that it cannot recover, such as on staff planning the wedding, but not for things like general staff costs or building maintenance

● Suppliers and venues must give you a costs breakdown if they wish to withhold part of your deposit

● If you don’t have wedding insurance, or your claim is refused, you should contact your bank or credit card company. You may be able to get reimbursed for at least some of the costs