Loyal Ikea customer felt off her park attendant denies causing
Mum Moira was faced with bill to repair damage after car scrape
Moira
Redmond was walking back to her Dacia Duster at the car park at Ikea when she heard an unusual thump.
“I was returning to my vehicle with a purchase when an attendant hit my car with a trolley,” she said.
“He was pulling some trolleys in and I heard one of them hit the car. I could clearly see it was scraped and dented on the driver’s side, at the wheel arch.”
The mum-of-two said she called the attendant over to complain but he point-blank denied causing the damage.
“He said the trolley hit the metal pole on the pathway between two rows of cars and he tried to demonstrate this,” Moira, 44, from Burnside, Glasgow, said. “I pointed out that this made a completely different noise to that of the trolley hitting my car.
“He then claimed the trolley wouldn’t be able to fit in the space between the trolley bay and my car. I obviously disagreed as my car was now scratched.
“He took a trolley again to demonstrate, and this time it he bumped down the pavement and the front of it hit my car at the exact height where the scratch was. At that point, he then said it must have been someone else who did it.”
Moira said that while she was arguing with the attendant outside the Ikea store in Glasgow she then noticed that his other trolleys, which he had left to come and speak to her, had then rolled into the back of her car but fortunately did not cause further damage.