No!: The Power of Disagreement in a World That Wants to Get Along
Consensus may sound like a good thing, but in reality, according to University of California, Berkeley psychologist Charlan Nemeth, “we make poorer decisions and think less creatively when we adopt the majority perspective”. If ideas and decisions are openly challenged, we are forced to reflect more carefully, explore alternative perspectives and use multiple problem-solving strategies – even if we ultimately decide that the dissenter is wrong. Drawing on extensive evidence from her research with “simulated juries” as well as real-life examples in areas ranging from plane crashes to surgical errors, Nemeth makes the case for dissent and offers useful tools for overcoming groupthink.