It’s good to talk
Conversation helps you understand and connect with others.
Have you ever been stuck for words? Knowing what to say and when to say it isn’t always easy – but everyone can learn, practise and improve their communication skills.
What does communication mean?
Communication is how we share information and connect with others. We do it in lots of ways. When you have a conversation with someone you’re not just swapping words. You are also expressing yourself through your tone of voice (how quietly or loudly you’re speaking and the mood that suggests) and the way you move your face and body, known as body language. Conversation skills include starting conversations, using eye contact, knowing what to talk about and taking turns to speak and listen.
The benefits of conversation
Having a conversation where everyone gets the chance to speak and listen is great for sharing thoughts and feelings. Listening helps you to discover new ideas and develop empathy (understanding how other people are feeling) because you are seeing things through someone else’s eyes. Radio presenter Emma Barnett says that of all the many different ways we communicate – including text messages and emojis – talking gets across your message best because it’s easier to understand what someone really means. Good communication opens up understanding, feeling and emotion,
says Barnett.
What makes good conversation?
A conversation involves taking turns to talk. Some people have a lot to say; others need encouragement to speak, so make sure everyone has a chance to join in. Listen carefully to what the other person is saying and don’t be afraid to ask questions or share your opinion. Body language sends out messages about how we feel, so make sure you look at someone while speaking to them. If you see them nodding and smiling, this means they’re showing interest. If they are yawning or turning away it could mean they’ve tuned out of the conversation. Advice expert Annalisa Barbieri believes listening is the most important part of conversation, and not just to someone’s words but the way they say them. “It’s about paying attention,” she says.