Q&A Should I have to sat­isfy ev­ery de­mand my ten­ants are mak­ing?

The Wharf - - Property - DAWN SAN­DOVAL Dawn San­doval of Dawn San­doval Res­i­den­tial Dawn San­doval MNAEA is an in­de­pen­dent prop­erty con­sul­tant work­ing in the Ca­nary Wharf area – call 020 7093 1702 or go to dawn­san­doval­res­i­den­tial. co.uk. Ev­ery ef­fort is made to en­sure the ac­cu­racy o

QMy ten­ants have de­cided to re­new their con­tract with me but have asked for a few ad­di­tions to the prop­erty in­clud­ing some new win­dow dress­ings in the bed­room. I com­plied, but they keep ask­ing for more and more. Where can I draw the line?

AIt sounds like you’ve been more than gen­er­ous al­ready. Given they have al­ready lived at the prop­erty for a while and agreed a re­newal it sounds like they can’t have been that un­happy.

In my ex­pe­ri­ence ten­ants would never re­new if they weren’t al­ready con­tent. I find it ad­mirable that you have been such an oblig­ing land­lord, but you def­i­nitely need to look at their re­quests and start to push back on any­thing that you con­sider not to be a re­quire­ment.

Of course, you are re­spon­si­ble as well as li­able as a land­lord to keep the home in a good state of re­pair and make sure that all their ap­pli­ances are work­ing and that if they have any hot wa­ter or heat­ing is­sues these are treated with the ut­most ur­gency.

But, if they are mak­ing un­rea­son­able re­quests, you are per­fectly within your rights to say no.

I do be­lieve some ten­ants that start to act like this be­lieve that they are do­ing you the favour rent­ing your apart­ment and hence start to take ad­van­tage of your good na­ture.

My ad­vice is to get any agreed work car­ried out but to con­sider care­fully any­thing in ad­di­tion to that.

They will serve no­tice if they are that un­happy with you not pan­der­ing to their ev­ery whim, leav­ing you to find new, and hope­full less de­mand­ing ten­ants. Good luck in your en­deav­ours.

If you’ve agreed to new blinds in the bath­room, get them sorted

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