Porsche Tech Live Look launched
Augmented reality glasses rolled out in workshops across US
An innovative new augmented reality technology has been rolled out by PCNA. ‘Tech Live Look’ is designed to improve technical services at Porsche dealerships in the United States using the AIR Enterprise software platform from Atheer Inc, which Porsche says is a leading provider of AR solutions.
The tech centres around a pair of lightweight smart glasses which feature the latest in projection technology and include a bright LED to illuminate dark spaces in a car’s engine compartment, as well as a hi-res camera with auto focus. The service works by a technician at any of the 146 dealerships in the US donning the specs and connecting through the software to the technical support team at PCNA HQ in Atlanta. Effectively a ‘see what I see’ video conference, this allows a team of experts from all over the country to see and interact with a single technical issue.
The desired effect is to speed up the fixing and maintenance process on cars, this information exchange meaning a more efficient approach to practices in the workshop are adhered to. The Tech Live Look service has been rolled out nationwide with immediate effect.