Picky Nicky’s flying wish list
Use more doors Let’s have direct flight bridges to first, business and economy on long haul, for quicker boarding and disembarkation – once we land, we just want to get off and no one should have to wait.
Lounge food Ditch the cornflakes, baked beans and other supermarket offerings. Take a look at what is offered in terms of fresh, cooked-to-order food in the lounges of Qantas and Qatar Airways, for example. Water Get rid of single-use plastic water bottles. Find a better way to serve water.
Premium arrivals service See what the competition does in Asia with arrival services. If a hotel can offer to meet you at the air bridge when alighting your flight, assist with luggage, and fast-track you through immigration and customs, then airlines can offer the same. Cleaning I’d rather not have to carry on a vacuum cleaner. Don’t make Nicky go nuts Serve them in a dish.