Transport for London
TFL tasked us with a UX and tech brief to create a bespoke journeyplanning touchscreen kiosk that enabled customers to work out routes from their current location to another location through different transport methods such as the trains, buses and tram networks.
We used existing internal APIS and scraped data from the website while creating an experience that felt seamless and was robust enough to cater for a large number of potential users and any security issues that brought.
Working closely with the internal design team, we tested the design and UX hypothesis internally to create the simplest and most effective user experience for tech-inexperienced users.
We came up with an organic user experience, wireframes, architecture, design and build within a four-week period from start to finish.
“We’re always looking to the future. Innovation is a fundamental facet of how our business was first shaped and it always remains at the core of what we do. We always want to innovate ourselves and ensure we improve our clients’ businesses through our innovation and technology strategies Josh Bolland CEO and Co-founder
The journey planner was designed to be both effective and easy to use.