HERDL-ING HANDOVER

ev­ery site needs to be re­viewed by the client. but, each agency will do it a dif­fer­ent way

Web Designer - - A New Beginning -

Upon com­ple­tion of de­vel­op­ment, Herdl made the site avail­able on its ‘stag­ing server’ for re­view by the client. It is at this point that any fi­nal con­tent is added and the site up­dated prior to ac­tual launch. Once this has been com­pleted and re­viewed it’s on to the next stage of the process.

The site gets de­ployed to the pro­duc­tion server if the agency is also pro­vid­ing its host­ing ser­vice.

“For ev­ery site we pro­duce, there’s a lim­ited bug-fix­ing pe­riod post-launch to en­sure that any is­sues are dealt with as quickly and seam­lessly as pos­si­ble,” ex­plains De­signer Sam Day. While we have a rig­or­ous test­ing and feed­back process in place, oc­ca­sion­ally bugs do slip through the net and we of­fer our clients pri­ori­tised sup­port if this ever hap­pens.” Such sup­port also ex­tends to train­ing the client on how to use the web­site’s Con­tent Man­age­ment Sys­tem, which is be­spoke to each project due to the typ­i­cally heavy cus­tomi­sa­tion of the Word­press ad­min area. “We re­move ac­cess to plug­ins, WP core up­dates, theme files and any other clut­ter so the client is com­fort­able know­ing they only have ac­cess to the parts they re­quire and safe in the knowl­edge they can’t break any­thing. But see­ing as the web is not a static en­vi­ron­ment, com­pat­i­bil­ity and se­cu­rity mean that sites do re­quire on­go­ing man­age­ment and main­te­nance, so we do that too. What’s more, our process means that our sites are eas­ily ex­tended so, as a clients’ needs change over time, their web­site can be con­tin­u­ally de­vel­oped to sup­port their re­quire­ments.”

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