Western Mail

Mobile firms in roaming pledge

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VODAFONE, Three, EE and O2, which cover more than 85% of mobile subscriber­s, have said they have no current plans to change their approach to mobile roaming once the UK leaves.

The Government will legislate to introduce a cap on charges if there is a no-deal scenario.

It would set a £45 per monthly billing period limit and force companies to send alerts when 80% of that had been reached.

Brexit Secretary Dominic Raab told BBC Radio 4’s Today programme: “We’ve had some good news from businesses like Vodafone and Three.

“They have publicly said they wouldn’t introduce any roaming fees for UK consumers travelling on the Continent.

“What we have said is we would like to see other companies following suit, but, in any event, we would legislate for a limit on roaming charges to make sure in a no-deal scenario that we protect British consumers.”

The Government advice says if the UK leaves without a deal, customers should check their operator’s roaming policies, consider switching provider, know how to turn off roaming services and look at using wi-fi for making calls.

If a deal is secured, surcharge-free roaming will continue during the transition period but arrangemen­ts after that are dependent on the outcome of the negotiatio­ns on the Future Economic Partnershi­p.

An O2 spokeswoma­n said: “We’re committed to providing our customers with great connectivi­ty and value when they travel overseas.

“We currently have no plans to change our roaming services across Europe.

“We will be working closely with the Government and other European operators to try and protect the current arrangemen­ts so our customers can continue to enjoy free EU roaming once Britain officially leaves the EU.”

An EE spokesman said: “EE customers enjoy great value products and controls offering inclusive roaming in Europe and beyond, and we don’t have any plans to change these offers.

“We are working closely with government on this and hope they will put consumers at the top of their agenda in the Brexit negotiatio­ns to help ensure that UK operators can continue to offer low prices to our customers.”

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