I’m still waiting for promised travel card

I WONDER how many other people, like me, are still waiting for their bus pass, from Transport for Wales.

I applied for mine, on medical grounds, on September 23, 2019. I still have not received mine, despite TfW acknowledging that I will get one, and the extended deadline fast approaching, that is a period of five whole months. Despite multiple emails I have only had vague responses, such as claims that a limited number of people are affected, and a fix was “going out” in January, as well as me contacting the Assembly Members covering Swansea, four of whom contacted TfW on my behalf as well.

David Farrell Gendros, Swansea