Western Mail

46 jobs are at risk as HSBC plans to close 27 branches

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NEARLY 50 jobs are at risk at HSBC branches across the country, as the bank revealed plans to close 27 sites this year.

Staff in 10 branches, which employ 46 people among them, could face losing their jobs under the closures.

However, those working at the other 17 branches earmarked to shut will be moved to other roles at nearby HSBC sites, the bank told the PA news agency.

Among the 27 branches listed to close only one is in Wales. The Pembroke HSBC is scheduled to close on July 31.

It will also invest nearly £34m in its remaining 594 branches this year, and will refurbish 49 of them.

The announceme­nt comes as customers turn to other forms of banking, making them less reliant on using a branch, the bank said.

HSBC said nine in 10 contacts with customers now happen over the phone, via the internet or on its smartphone app, with the number of customers who use a branch falling by a third in the last five years.

Only one in every 100 cash withdrawal­s are made in branch at an HSBC.

“Retaining a sustainabl­e branch network is extremely important to us and we need to ensure it is fit for the future.

“But the way our customers bank with us has changed significan­tly over the last five to 10 years, and that change is something we cannot ignore,” said Stuart Haire, HSBC UK’s head of retail banking and wealth management.

The first closures will be made in early July, with branches in London, Bristol, Swindon and Leigh-on-Sea set to be axed.

HSBC customers will still be able to bank in Post Office branches across the country.

Mr Haire added: “Almost every industry is affected by similar behavioura­l change and needs to work hard to address that – newspapers used to be delivered by paper boys and girls, or a paper would be collected from a shop, and now most people consume their news online.

“Photograph­s that were once processed in a shop have now been replaced with digital cameras and online delivery.”

Earlier this month, HSBC said its global headcount would be reduced by 35,000 over the next three years.

This would include “meaningful” cuts in the UK, where it employs 40,000 people.

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