Ferry staff ‘abused’ over ser­vice de­lays

Western Morning News - - News -

A tear­ful Tor­point Ferry worker “broke down” af­ter claim­ing she was abused by an­gry mo­torists stuck in queues. On­go­ing main­te­nance prob­lems with the ser­vice has left driv­ers stuck for hours, of­ten due to only one ferry op­er­at­ing dur­ing the busiest pe­ri­ods. Ta­mar Cross­ings has said that al­though there has been a “fairly high level of abu­sive lan­guage from a small mi­nor­ity“, there have been no “phys­i­cal threats” re­ported to man­age­ment.

One woman said she had to con­sole a mem­ber of the Ta­mar Cross­ings staff. The mo­tor­cy­clist, who wished to re­main anony­mous, said:

“She lit­er­ally broke down and I told her to come over and I gave her a big hug. She said that peo­ple were abus­ing her be­cause of the de­lays.”

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