FAQs

Why doesn’t the code that’s printed in the magazine work correctly?

Each bonus content code applies only to the issue of the magazine in which it’s printed. Make sure that you’ve clicked on the red ‘View content’ button next to the cover of the correct issue.

Why isn’t the code box appearing?

If nothing happens when you click the red ‘View content’ button, it’s possible that firewall or virus-checking software is stopping the website from running JavaScript. You can check to see if this is the case by temporarily halting these programs and then reloading the website.

Why is the data only available for a period of six months?

Due to the terms and conditions agreed with some of the firms that provide the bonus content for our magazine, we can only offer the data for a six-month period.

How can I speed up my download?

Downloading files individually will reduce the time that you’ll have to wait to view the data. Simply click ‘Download’ by the file that you would like to explore.