Refresh your home with the help of Koncept

KONCEPT are a refreshing change to your average double glazing company. We don’t come to your house and deliver a relentless sales pitch, trying to make a sale regardless of suitability. It’s just not acceptable, and it’s not how we do business.

Instead we take a different approach. Call us, send us an email or upload drawings with some approximate dimensions through the website, and a brief summary of what you require. We will come back to you with a fully-itemised quotation that offers the most cost-effective solutions without compromising on quality or energy-efficiency.

Our approach means we don’t need to employ field salespeople, or pay ridiculous sales commissions. Yes, we do have a showroom, but it’s there so we can show you the products, so it’s not an expensive High Street location, Instead, it’s a relaxed space where customers can see, feel, slide, open, shut and generally manhandle all our products without us breathing down their necks all the time.

Yes, we know every company claims to offer fantastic customer service, but we genuinely walk the talk. We’ve seen first-hand how customer service can nosedive once the sales team hand over to the supply or installation teams. Instead we decided to provide an honest, reliable service for the right price; simple as that. So, when you become a Koncept customer, we want you to stay a Koncept customer, and we know that will only happen if we get everything right – product, price and aftersales service.

To find out more information or to make an enquiry go to www.koncepthomeimproveme nts.com or call 0118 370 3488