READER QUESTION

Q I’ve heard that people are falling for energy-bill scams

A – what’s happening? Criminals are exploiting fear and confusion around soaring energy bills. According to Which?, one of the most common scams is where a criminal poses as an energy supplier and emails a potential victim inviting them to claim a refund due to a miscalculation on their energy bill. To get the rebate they are told to click on a link and input their bank details. For more on energy scams, visit which.co.uk.