Reconsider your comms strategy

Not all modes of communication are created equal, says Professor Hall. ‘The gold standard is meeting face to face, followed by a phone call,’ he says. As for video calls, there’s a reason they often don’t scratch the connection itch. ‘Because you expend more energy in setting it up and keeping it going, it isn’t as easy as calling someone for a chat, which means, ultimately, it’s less nourishing.’ Next comes texting and instant messaging and then, bottom rung, is going on social media.