Partnership pays off as dealer wins Trading Standards award
THINKING about buying a car? Are you worried about stories of clocked cars or unroadworthy vehicles? Not sure which garage to buy from?
Be confident that you are buying from a reputable dealer and use the West Yorkshire Trading Standards’ Motor Trade Partnership.
By choosing a garage that is a member, you can be certain that the mileage has been verified, be confident that you will know the history of the vehicle you’re buying, and gain peace of mind knowing that your chosen vehicle will be roadworthy.
You will also have the benefit of excellent customer relations should you find you have any problems with what could be one of the most expensive purchases you’ve made.
Robert Bowett Suzuki, Low Road, Leeds, have set an excellent standard of customer service to West Yorkshire consumers over the last 12 months, and in recognition of their high standard of commitment to customer care, have been presented with a Trading Standards award from the Motor Trade Partnership.
Graham Hebblethwaite, Chief Officer of West Yorkshire Trading Standards Service, said: “It is really positive news to hear that Robert Bowett Suzuki have won this award, and should be commended for their achievement.
“Choosing to use a garage that is a member of the Partnership should give consumers the extra reassurance that they are dealing with a reputable trader, and have the confidence that they will receive the excellent level of service that they are entitled to should anything go wrong.”
Kevin Malpass LIMI, Sales Manager, Robert Bowett Suzuki, said: “It is a great pleasure to accept this award in recognition of the hard work and great customer service given by our staff over the last 12 months. It is always our aim to constantly improve our customer service in all departments.”
In an industry where suspicion was particularly high and consumer expectations were low, the reputation of the motor trade industry had suffered for years at the hands of a minority of rogue traders.
As a result, the Motor Trade Partnership was set up to tackle the increasing number of consumer complaints in relation to car sales, servicing and repairs. Further details about the Motor Trade Partnership and its Members can be found on www.mtp.wyjs.org.uk or contact Consumer Direct on 08454 04 05 06.
WINNING WAYS: From left, Peter Brandon, After Sales Manager, Robert Bowett Suzuki, Tony Downham, Divisional Manager, West Yorkshire Trading Standards and Kevin Malpass, Sales Manager, Robert Bowett Suzuki.