Part­ner­ship pays off as dealer wins Trad­ing Stan­dards award

Yorkshire Post - Motoring - - ADVERTISING SPOTLIGHT -

THINK­ING about buy­ing a car? Are you wor­ried about sto­ries of clocked cars or un­road­wor­thy ve­hi­cles? Not sure which garage to buy from?

Be con­fi­dent that you are buy­ing from a rep­utable dealer and use the West York­shire Trad­ing Stan­dards’ Mo­tor Trade Part­ner­ship.

By choos­ing a garage that is a mem­ber, you can be cer­tain that the mileage has been ver­i­fied, be con­fi­dent that you will know the his­tory of the ve­hi­cle you’re buy­ing, and gain peace of mind know­ing that your cho­sen ve­hi­cle will be road­wor­thy.

You will also have the ben­e­fit of ex­cel­lent cus­tomer re­la­tions should you find you have any prob­lems with what could be one of the most ex­pen­sive pur­chases you’ve made.

Robert Bowett Suzuki, Low Road, Leeds, have set an ex­cel­lent stan­dard of cus­tomer ser­vice to West York­shire con­sumers over the last 12 months, and in recog­ni­tion of their high stan­dard of com­mit­ment to cus­tomer care, have been pre­sented with a Trad­ing Stan­dards award from the Mo­tor Trade Part­ner­ship.

Gra­ham Heb­bleth­waite, Chief Of­fi­cer of West York­shire Trad­ing Stan­dards Ser­vice, said: “It is re­ally pos­i­tive news to hear that Robert Bowett Suzuki have won this award, and should be com­mended for their achieve­ment.

“Choos­ing to use a garage that is a mem­ber of the Part­ner­ship should give con­sumers the ex­tra re­as­sur­ance that they are deal­ing with a rep­utable trader, and have the con­fi­dence that they will re­ceive the ex­cel­lent level of ser­vice that they are en­ti­tled to should any­thing go wrong.”

Kevin Malpass LIMI, Sales Man­ager, Robert Bowett Suzuki, said: “It is a great plea­sure to ac­cept this award in recog­ni­tion of the hard work and great cus­tomer ser­vice given by our staff over the last 12 months. It is al­ways our aim to con­stantly im­prove our cus­tomer ser­vice in all de­part­ments.”

In an in­dus­try where sus­pi­cion was par­tic­u­larly high and con­sumer ex­pec­ta­tions were low, the rep­u­ta­tion of the mo­tor trade in­dus­try had suf­fered for years at the hands of a mi­nor­ity of rogue traders.

As a re­sult, the Mo­tor Trade Part­ner­ship was set up to tackle the in­creas­ing num­ber of con­sumer com­plaints in re­la­tion to car sales, ser­vic­ing and re­pairs. Fur­ther de­tails about the Mo­tor Trade Part­ner­ship and its Mem­bers can be found on www.mtp.wyjs.org.uk or con­tact Con­sumer Di­rect on 08454 04 05 06.

WIN­NING WAYS: From left, Peter Bran­don, Af­ter Sales Man­ager, Robert Bowett Suzuki, Tony Down­ham, Di­vi­sional Man­ager, West York­shire Trad­ing Stan­dards and Kevin Malpass, Sales Man­ager, Robert Bowett Suzuki.

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