Tradesmen need to mind manners
It’s time for tradespeople to put down their tools and pick up an etiquette book, as a nationwide survey by the Electrical Contractors’ Association has revealed that good manners are crucial.
Over 80 per cent of homeowners said that after a good price and strong reputation, a polite tradesman would get their vote. Not only that, but it’s time to get out the starch, car wax and Sunday Best, as clean clothes (67 per cent), a smart van (29 per cent) and a smart uniform (27 per cent) were also highly valued.
Tradesmen with a nice smile (21 per cent) and clean shoes (10 per cent) were also popular
Stuart Carvell, ECA North East regional manager, says: “While it may be tempting to choose a tradesman because of a neat and tidy appearance and a polite personality, that doesn’t necessarily mean they will do a good job. There’s no substitute for hiring someone with experience who comes recommended.”