Fair broadband charges agreed

Connected: Broadband customers who are out of contract are set to benefit from a package of pricing changes and commitments from their providers, following a review by Ofcom.

Last year, it secured commitments from BT, TalkTalk and Virgin Media to reduce prices automatically for vulnerable customers who are out of contract. It’s now secured commitments from EE, Plusnet and Sky to do the same.

EE and Plusnet have also joined BT, Sky and TalkTalk in deciding to give all existing customers access to new customer prices.