WHAT SKILLS AND EQUIPMENT WILL BE USED?

When the coat is matted on a cat it generally needs to be cut off — this is the job of a skilled person who uses the tools required. Heidi continues: “We use specialist Kiss trimmers on the cats to remove mats safely and as they are so quiet, this usually happens without much objection from the cat.

“We also use specialist gloves if required to protect the back of the hand and forearm. If a cat is going to scratch us, it will be here. We have to be ready for all situations, watching the behaviour of the cat and concentrating on what we are doing at all times as behaviour can change in an instant.

“All the products we use must be gentle and sensitive, and produced especially for cats.”