Frequently asked questions...

How much could I save? On average, households can save around £216 a year according to Uswitch.com, and the transfer will take around 20 working days. You can switch suppliers online or over the phone. Once you’ve given your details, you’ll be told the best deal available.

What information do I need if I want to switch supplier? Ideally, have your latest energy bill to hand, as this will contain all the information you need: your name and address, current supplier and tariff (standard or fixed), your method of payment, energy use over the last 12 months in kWh (kilo Watt hours) and contract end date. For the new supplier, you should choose which method of payment you’d like (monthly direct debit or quarterly payments) as well as if you want to go for paperless billing, in which case have your email to hand as well.

Will I save money by having my electric and gas from the same supplier? Potentially yes. Most people who choose a dual-fuel tariff benefit from moneysaving offers and deals, so check whether you can save even more by signing up to both. It’s also easier to keep an eye on how much energy you’re using by having it all in one place.