Albany Times Union (Sunday)

Should shoppers not ask if not buying?

- JUDITH MARTIN MISS MANNERS ▶ dearmissma­nners@gmail.com

DEAR MISS MANNERS: My partner and I have an amicable disagreeme­nt concerning window shopping.

In my view, it is perfectly acceptable to enter a store and look around, even if the chance I will purchase an item is somewhat low. In instances when I speak with an attendant, I set expectatio­ns by saying, "I am not sure if I am ready to make a purchase yet, but I have a brief question" — and I make sure to keep the question brief. I also refrain from doing so if the attendant appears busy or if the store is full of other customers.

My significan­t other is deeply uncomforta­ble with this. They feel that it is impolite to raise the expectatio­ns of a store attendant that you may be making a purchase — especially if you ask a question or derive some benefit from the interactio­n without making a purchase.

I disagree. Stores know not all customers will purchase an item, but that providing a reasonable level of assistance will increase the chance of converting a window shopper into a paying customer. I was never annoyed to answer brief questions from polite window shoppers when I worked retail in my youth.

On the other hand, my partner points out some associates still receive commission­s on sales, so each person entering will raise their expectatio­ns in spite of my good intentions.

GENTLE READER: Both of these things can be true. As long as you are not treating the store as a museum, taking up the associates’ time (although if the store is quiet and they are passionate about their wares, it is possible they might enjoy the conversati­on), Miss Manners finds it acceptable to browse.

Of course, window shopping does mean looking through the window from the outside, not from within, so you may want to more clearly define your terms. But otherwise, every store associate knows a sale is never guaranteed — and being polite and answering questions is more apt to pique a prospectiv­e buyer’s interest than the opposite.

DEAR MISS MANNERS: For many years, a friend would invite me and a guest to an annual exclusive black-tie event at an historic private club. I would reciprocat­e with invitation­s to a similar occasion.

For obvious reasons, we didn’t socialize this way during the pandemic. But now that quarantine is over, I see they are going to this event without me.

This is obviously their right, but I am sad. I miss their company and I miss the event. Is there any way to ask about it without seeming churlish and rude?

GENTLE READER: The next time you see them, wistfully mention, “I do miss our blacktie events together. Maybe someday we’ll be able to return to them together.”

For maximum guilt, Miss Manners suggests you do this at your house — over a lovely meal that you have just cooked and served them.

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