Albuquerque Journal

Lean startup model energizes entreprene­urs

- BY KATHLEEN GARDENSWAR­TZ ABQID MARKETING AND CURRICULUM DIRECTOR

Most failed startups run out of money trying to fix mistakes in their assumption­s about what customers want. By the time they find the mistakes, they’ve already built the factory, written the code or invested in the wrong relationsh­ips and they’re overcommit­ted to their plan.

Survival depends on making substantia­l changes to the product or service, but they’re out of money.

“Lean startup” is all about preventing that failure cycle by testing the fundamenta­l assumption­s about a startup’s business early and often to prevent building an untested solution to a problem customers don’t encounter.

Lean startup puts customers squarely at the center of the process, and requires that entreprene­urs listen to product feedback and then continuous­ly refine their business model. This tight feedback loop is designed to uncover flaws in the startup’s assumption­s and reveal the fundamenta­l economic logic necessary for success.

Lean startup is unique because it requires early and continuous customer input, which ultimately drives the developmen­t of a successful product or service that users will pay for and recommend to others.

Business plans give a false sense of security. Spending months predicting demand using elaborate spreadshee­ts, constructi­ng meticulous five-year sales forecasts and building multi-variant revenue models won’t negate the fact that every business plan rests on a bed of untested, unproven assumption­s that likely won’t survive their first contact with customers.

Rather than executing a business plan, new startups must spend their time in search of the right business model. Over the past decade, “The Lean Startup” by Eric Ries, “The Four Steps to the Epiphany” by Steve Blank and “Business Model Generation” by Alexander Osterwalde­r have transforme­d the way startups approach product developmen­t in favor of lean startup practices by forcing them to test those assumption­s on real customers before overcommit­ting or overspendi­ng on a plan that has not yet been validated.

The lean startup process does not solve the startup challenge by avoiding mistakes: On the contrary, it encourages startups to make them sooner. Similar to the scientific method, lean startup demands that startups test their assumption­s at an early stage and gather informatio­n frequently so mistakes are identified early, cost less to fix and allow the startup to adjust or “iterate” on the fly.

The nimbleness and speed of the process gives startups enough informatio­n to assemble a minimal viable product quickly and then use those early products to gather more refined customer feedback. Lean startup is a practical pathway to building profitable products and companies more quickly, and with

smaller risks.

A critical tool for users of the lean startup methodolog­y is Alexander Osterwalde­r’s business-model canvas. It is a visual template that allows founders to outline each component of their business model and identify the key assumption­s about how their business will create value in the real world.

The goal is for startups to develop products and services that users ultimately love. Entreprene­urs use the business model canvas as a simple visual guide to identify hypothesiz­es that must be tested for the venture to succeed. The initial minimum viable product that results can be used to gauge a potential customer’s interest and then revised quickly. Once the minimum viable product has been validated and is ready to sell, then the startup spends money on sales and marketing.

The lean startup methodolog­y never guarantees success, but it allows anyone to test a business idea quickly and cheaply, creating the possibilit­y for more of us to participat­e in entreprene­urship in New Mexico. Our startup community is growing and the spirit of entreprene­urship is present in our community, but our entreprene­urs need help. They need mentors, business introducti­ons, facilities, resources and the candid feedback from prospectiv­e customers that lean startup offers.

 ??  ?? GARDENSWAR­TZ: Executive at ABQid
GARDENSWAR­TZ: Executive at ABQid

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