Mark Martin Kia

Offering a personal, no-pressure experience

Members of the staff at Mark Martin Kia want a vehicle’s sale to be the beginning of their relationship with customers. They strive to be the source for their customers’ accessories, parts, service and maintenance.

Nestled in the foothills of the Ozark Mountains, the dealership offers a more laid-back approach than “big city” dealerships. The professional sales team is committed to a personal, no-pressure, high-integrity approach to helping their customers find the vehicle they need.

GOOD TO KNOW: The dealership also has a friendly, trustworthy and professional service department, which features a drive-through “Service Cube” for customer convenience. There, the professional service team delivers efficient, quality vehicle care using the latest diagnostic equipment. Mark Martin Kia received the KDEP Award (Kia Dealer Excellence Program) for 2011 and 2012, given to the top Kia dealerships based on sales volume, sales and service satisfaction scoring, and the facility.

In November 2011, the dealership was ranked No. 1 out of more than 750 Kia dealerships in the nation for sales satisfaction based on e-survey scorings from customers covering the entire sales process. This included questions about the facility, selection of vehicles, amount of time spent at the dealership, sales team knowledge, dealings with the finance office, condition of the vehicle at delivery and interactions they may have had with other departments during the purchase process. Mark Martin Kia also has the top-rated Internet sales department in the Oklahoma and Arkansas zones.

For more information about the dealership, visit www.markmartinkia.com or call 870-793-4461.