ALLEN FURNITURE

Business provides outstanding customer service

As one of the oldest businesses in Heber Springs, Allen Furniture has been a staple of the Greers Ferry Lake area for 55 years, offering name-brand furniture to the community.

Greg and Candyce Allen took over the family business from Greg’s parents, Max and Dianne Allen, after Max retired in June 2012. Max had been with the business since 1975, when it was owned by a family friend, Rufo Martin. Max took over the business in 1986.

Greg and Candyce’s 7-year-old twins, Kenneth and Chloe, accompany the couple to work every day, just like Greg once did with his parents, he said.

“I’ve been around this store since I was about 4 years old,” Greg said.

Growing up around the business helped instill in Greg the importance of customer service.

“My parents taught me to treat your customers well and be nice to everybody,” he said. “In a small town, you get repeat business because of word of mouth, so you always want to treat people well.”

The furniture store offers everything from mattresses to decorations, including a full line of La-Z-Boy and Ashley Furniture brand recliners, rockers, sleepers, dining- and living-room furniture, bedroom suites, computer desks, entertainment centers, bookcases and TV stands. Allen Furniture also carries Sleeptronic mattresses.

“Our stuff tends to be a more traditional look — not too country and not too modern, either,” Greg said.

Allen Furniture still focuses on customer service, with free lake-area delivery.

The store is open from 8 a.m. to 5 p.m. Monday through Friday and from 8 a.m. to 1 p.m. Saturdays.