Arkansas Democrat-Gazette

White River Health System offers Care 24/7

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BATESVILLE — White River Health System has launched WaveLink, an online platform that allows patients to connect with a provider through a smartphone, tablet or computer with a camera. This online platform allows patients to schedule immediate real-time video/virtual visits with a health care provider 24 hours a day, seven days a week, from anywhere.

Virtual visits via WaveLink are good for evaluating minor conditions such as allergies, bronchitis, cough, diarrhea, fever, migraines and headaches, and pink eye, and making quick assessment­s of wounds, rashes, seasonal flu and sinus problems.

Providers can prescribe medication­s when appropriat­e. There are, however, restrictio­ns. Online providers must diagnose with the list of symptoms provided by patients. If a patient does not meet a particular diagnoses based on symptoms, providers will be unable to prescribe a medication for such. Providers also cannot prescribe or refill certain medication­s, such as muscle relaxants and/or pain medication­s.

Any Arkansas resident can register for a WaveLink account at WhiteRiver HealthSyst­em.com. After an account is establishe­d, patients will sign in each time they need to see a provider. Each visit is a flat fee of $65, which will be billed to the credit- or debit-card informatio­n entered during account setup. WRHS is not accepting insurance at this time for WaveLink.

“WaveLink does not serve to replace a patient’s primary-care provider. Its purpose is to help when patients or their family members have a minor illness during a time when they aren’t able to see their provider,” said Gary Paxson, president and CEO of WRHS. “WaveLink will help patients avoid ER visits for minor conditions, in turn avoiding high out-of-pocket costs.”

For more informatio­n on WaveLink or to find the answers to frequently asked questions, visit WhiteRiver­HealthSyst­em.com/ news or call (870) 262-4151.

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