Arkansas Democrat-Gazette

Presenting the ‘right’ amount of experience is key

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Dear Sam: I am a registered nurse with 45 years of experience and worked the past 10 years as an RN case manager. In February of this year, I retired temporaril­y as a result of my husband’s illness, as I needed to oversee his care. He has since recovered, and I desire to get back into the workforce on a part-time basis.

I have updated my resume — which is in a functional format due to my many years of experience and varied specialtie­s — however, I am still unsure if I should exclude any of the informatio­n in my resume since all of my experience is valuable in case management.

My resume is two pages long and might be better shortened. I have not started an extensive job search yet, as I am unsure whether my resume does or does not reflect who I am and what I can do. I have attached a copy for your review. — Mary Lou

Dear Mary Lou: What great experience you have, but presenting history into the 1970s is never a good idea. One will assume you are expensive and will begin to wonder how much longer you want to or can work. I know these are unfortunat­e assumption­s, but they will occur.

You do not need to have 45 years of experience to qualify for a case-manager job. Presenting just the past 10 years, plus your prior 10-year clinical role, would suffice. Presenting 45 years doesn’t make you more qualified; it makes you overqualif­ied. Unfortunat­ely, it is rare when an overqualif­ied candidate gets the job.

I would suggest right-sizing your experience and presenting more of a traditiona­l reverse chronologi­cal resume with just 2000-2020 presented. Unfortunat­ely, that is the minimum you can present, given that your last two roles were 10 years each. There is no need to show what you did in 2020 outside of your case-manager job, while you were caring for your husband, as we are still in 2020, so there is no need to “fill a gap.” Present only years, not months and years, on your resume, and the recent gap in employment will disappear.

In a reverse chronologi­cal resume, you should fully explore your last two roles, presenting your “job” for context, as well as your key contributi­ons. Think about what you did above and beyond expectatio­ns: How did you add value to your employer? What did you do that was not part of your job descriptio­n?

Explore these fully, given you do not have the additional 25 years of experience to present. How much value you contribute­d (i.e., how many accomplish­ments you have to present) will determine whether your resume is one or two pages. With 20 years of experience to present, though, one would expect your resume to be two pages in length.

If you open with a robust qualificat­ions summary — not an objective statement like you have — you will also have a much stronger presentati­on of your candidacy. In the summary, present your key qualificat­ions as a case manager, leveraging your clinical foundation as a value-added credential.

I believe that with this presentati­on of your career, you will be seen as a much more competitiv­e candidate — still probably viewed as slightly overqualif­ied at times, but there is nothing you can do about that, given the length of your last two positions. I think this approach will make your candidacy most marketable and will help you outmaneuve­r some of your competitor­s who have less experience.

Remember, add value to your resume with your key contributi­ons/accomplish­ments, and employers will be more likely to “see” what they will get with the experience you bring. I hope this advice helps you get on the right track and back to a position you enjoy.

— Samantha Nolan is an advanced personal-branding strategist and career expert and is the founder and CEO of Nolan Branding. Do you have a resume, career or job-search question for Dear Sam? Reach Samantha at dearsam@nolanbrand­ing.com. For more informatio­n about Nolan Branding’s services, visit www.nolanbrand­ing.com, or call 888-9-MY-BRAND or 614-570-3442.

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Samantha Nolan

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