Arkansas Democrat-Gazette

Preparing for some of the most challengin­g interview questions

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Dear Sam: I was wondering if you could provide some general informatio­n to orient me to interviews. I have not had a job interview in more than 20 years, so I feel a little lost about what to expect. — Robert

Dear Robert: Absolutely! I hear that comment every single week from clients who have also not needed to conduct a job search in quite some time but now find themselves in uncharted territory, especially considerin­g the number of COVID-19-related furloughs. Let’s review some of the basics.

Research your prospectiv­e employer Before the interview, take some time to review the company’s website, reading the “about us” page, and, if available, press releases, financial statements and strategic plans. Try searching for the company’s references online to see if you can glean any additional details about the organizati­on. Don’t forget to check LinkedIn and read profiles for current and past employees to provide insight into how long employees stay at the company, not to mention if there appears to be a lot of recent transition. Once armed with this informatio­n, begin to review your background and how specific skills, experience­s and achievemen­ts would translate well, based on your prospectiv­e employer’s current situation.

Prepare for the tough-to-answer questions

Are there specific questions you have had difficulty answering in the past? If so, script strong responses and practice answering those questions before the interview. A couple of questions that candidates often express are most difficult for them include “Tell me about yourself” and “Tell me about a weakness.”

When prospectiv­e employers ask you to tell them about yourself, what they are asking is, “What in your background positions you to excel in this role?” If you developed a qualificat­ions summary for your resume, you have taken great strides in your ability to answer this question succinctly.

To prepare for this question, review your background, and identify your core-value messages. These messages should comprise the skill you offer and the benefit of that skill to the prospectiv­e employer. Think about where you have gone above and beyond, when you have addressed a challenge and driven strong results or when your specific strengths have added value to your employer. Remember, you don’t want to just tell prospectiv­e employers what you can do; you want to show them what you can do by presenting value messages, including a combinatio­n of your actions/skills and the results/ benefit of each. Let’s look at some examples: Don’t say, “I manage people well.” Do say, “I have a proven record building, training and motivating top-performing teams that have surpassed aggressive performanc­e goals.”

Don’t say, “I have great organizati­on skills.”

Do say, “I have repeatedly increased department productivi­ty by streamlini­ng processes, reducing redundanci­es and improving workflow.”

By presenting the result or benefit of your action or skill, you provide hiring managers with crucial insight into how your skills and experience­s can transfer into their organizati­ons, leaving a stronger impression of you as a candidate.

Next week, I will review how to best answer the second most challengin­g question, “Tell me about one of your weaknesses.”

— Samantha Nolan is an advanced personal-branding strategist and career expert and is the founder and CEO of Nolan Branding. Do you have a resume, career or job-search question for Dear Sam? Reach Samantha at dearsam@nolanbrand­ing.com. For more informatio­n about Nolan Branding’s services, visit www.nolanbrand­ing.com, or call 888-9-MY-BRAND or 614-570-3442.

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Samantha Nolan

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