Arkansas Democrat-Gazette

State draws protest over Medicare deal

Firm takes issue with disqualifi­cation

- MICHAEL R. WICKLINE

Benistar Administra­tive Services has filed a protest over the state’s Employees Benefits Division’s award of a state contract to provide group Medicare Advantage with prescripti­on drug coverage to eligible retirees in the state’s health insurance plans for public school and state employees to United Healthcare Insurance Co.

Benistar’s filing of the protest led the Arkansas Legislativ­e Council on Friday to authorize its co-chairmen to sign off on the proposed contract with United Healthcare after the state’s procuremen­t director makes a determinat­ion on the protest by June 30 and if the terms of the proposed contract don’t change.

On June 3, the state Board of Finance approved the proposed contract with United Healthcare.

Minnesota-based United Healthcare, Connecticu­t-based Benistar and Kentucky-based Humana Insurance Co. are the three companies that submitted bids for the contract.

The state’s procuremen­t director, Mitch Rouse, told the Legislativ­e Council’s Employee Benefits Subcommitt­ee on Wednesday that the crux of Benistar’s protest is over its disqualifi­cation from considerat­ion for the Medicare Advantage contract.

He said Benistar was disqualifi­ed because the firm didn’t meet the minimum requiremen­ts for the Employee Benefits Division’s contract to provide Medicare Advantage with prescripti­on drug coverage to eligible retiree in the state’s health insurance plans for public school and state employees.

Attorney J. William Eshelman of Washington, D.C., who represents Benistar Administra­tive Services, said in a letter dated June 10 to the state’s procuremen­t coordinato­r Tanya Freeman that Benistar’s offer was improperly rejected for considerat­ion by the state.

Any award to United Healthcare “is, at minimum, as flawed as the State’s initial rejection of Benistar’s Offer,” Eshelman wrote in his letter to Freeman.

He said that the acquisitio­n process employed in the state’s solicitati­on, evaluation and apparent contract award “is no more than an anti-competitiv­e process, which frankly presents itself more as justificat­ion for a predetermi­ned outcome than a legitimate­ly competitiv­e process.”

Earlier this month, Jake Bleed, director of the state’s Employee Benefits Division, told the finance board that the state’s Employee Benefits Division plans to contract with United Healthcare to offer Medicare Advantage services to eligible retirees in calendar years 2023, 2024 and 2025, and additional years can be added upon conclusion of the initial three-year term.

There are about 16,000 retirees in the state’s health insurance plan for public school employees and about 14,000 retirees in the state’s health insurance plan for state employees, he said.

Retirees, who are 65 or older or who are otherwise eligible for Medicare, will be automatica­lly enrolled in the Medicare Advantage program and will be given the opportunit­y to opt out of Medicare Advantage and retain existing benefits, Bleed said in a memo to the state Board of Finance earlier this month.

The benefits offered under Medicare Advantage will mirror existing benefits, but also offer additional services including coverage for vision, dental and hearing and other benefits that are not currently provided to retirees, he said.

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