BLURRED BOUNDARIES
It’s time to think about separating our personal/work lives again as we reemerge into the social sphere
In January, Stephanie Creary, an assistant professor of management at the University of Pennsylvania’s Wharton School, was leading a workshop about diversity, equity and inclusion practices in front of a remote audience of academic surgeons. Their work environment, she observed, would usually be a fairly formal one; still, she beamed into the doctors’ homes while sitting in her living room in Philadelphia, with a vase of flowers on a table in the background, a painting of a wine bottle and glass on one wall.
“It felt like, ‘If we are going to talk about this topic we never talk about, we should break all the rules,’ ” said Creary, who focuses on issues of identity and diversity in the workplace. “I think people felt more comfortable receiving it because it took the formality down.”
Throughout the past year, many of our personal spaces have similarly pulled additional duty as offices, schools, gyms, even psychiatrist’s offices or music studios.
“We’ve all had a front-row seat to people’s homes and their living rooms,” Creary said. And at the same time, many of us have had to click into different roles (professional, parent, student) from the same space. Naturally, the boundaries blurred: Kids careened into the Zoom frame during meetings; workout clothes doubled as office attire.
We are now beginning to make our way back into the public sphere, and although social media platforms and videoconferencing apps will continue to feature in how people log on for work and leisure, such a shift may be prompting you to consider: Is it time to reassess and create new boundaries for our online and offline selves? Here are a few ideas.
Bring more of your private self to work.
Before the pandemic, casual personal conversations may have been a feature of your workplace relationships — but you probably did not have quite the transparency and community with co-workers that developed from frequent video calls from home. Simply having a window into other people’s home environments may have deepened your connections.
“Traditionally, there’s been a pretty large division between the personal and the professional,” said Adam Smiley Poswolsky, an author and speaker who focuses on relationships in the workplace. “I think one legacy of the pandemic is that’s just no longer acceptable for the vast majority of workers.”
If you found the shift to be a positive, try replicating elements of it more intentionally when you see people in person. Poswolsky suggested setting aside time at the beginning of in-person meetings to have the kinds of personal conversations that might result from observing an intimate detail (what kind of tea are you drinking? is that a relative passing through?) in the corner of your camera frame.
Throughout some of the darkest months of the pandemic, Corinna Nicolaou, a college personal-essay writing instructor in Pullman, Washington, almost never saw her students’ faces — they rarely turned their cameras on in class.
“I felt like students were reacting in some ways to that forced sense of intimacy,” she said. “There was a weariness, I felt, to the online thing.”
Nevertheless, she switched on her own camera for each class, allowing her students to see her in a more relaxed setting. She sometimes appeared in comfortable clothes, or even in bed. It introduced a new vulnerability and ease to their relationship that, she thinks, set an example for her students: They, too,
could open up, at least in their writing.
“The essays that I got out of students this semester were really revealing and very deep,” she said.
She hopes she can now take those lessons back into a physical classroom.
“Over these last semesters, teachers have had to be flexible, be vulnerable, not have all the answers,” Nicolaou said. “Once you’ve been through that, you’ve changed.”
Consider your comfort levels.
Some people have preferred not to put their private lives on screens.
“This sense of being exposed has been a challenge for people who do not have an environment that they feel comfortable showing to whoever is on the other side of the line,” said Munmun De Choudhury, an associate professor at the Georgia Institute of Technology who studies health and well-being online.
Students from disadvantaged backgrounds who don’t have dedicated workspaces, she said, might not want to share with classmates.
Creary said she observed two sources of concern for those who enjoyed the firm boundaries they formed working from home and are now anticipating a return to the workplace: that the change of location will decrease productivity because distractions abound, and that it will increase exposure to unhealthy social environments.
She suggested two possible strategies to establish boundaries anew: Think about what time of day you tend to work best and plan meetings and other obligations accordingly, she said, and weigh which social engagements — dinners, happy hours and the like — are essential and which ones you can decline.
“It’s about pacing ourselves,” Creary said.
Keep having tough
According to Natalie Bazarova, an associate professor of communication at Cornell University who studies public intimacy, social media users largely shared positive personal information before the pandemic. But over the course of the past 15 months, there has been a change.
“There is more acceptance of negative disclosures,” she said, citing research she published this year. “There is this common circumstance that we’re going through, and so that shapes our perception of how we think about what’s appropriate.”
So what does that look like? Some social media users have posted more frequently about how the pandemic has affected their mental health, De Choudhury said. And posts detailing social justice resources and recounting experiences with racism spread across Instagram last summer as people sought to engage online with the widespread protests that followed the murder of George Floyd.
According to a 2020 article in the International Journal of Information Management, social media users have also posted more regularly about their health, particularly underlying conditions that make them vulnerable to COVID-19 — in part aiming to encourage others to take the coronavirus pandemic seriously.
Such conversations can have a destigmatizing effect, making it more acceptable to be frank about the challenges individuals and groups have faced this past year
(or longer; many of the structural inequalities the pandemic exposed well predated it). If you feel comfortable participating in them, continue to do so both online and off — but be mindful of sharing too much.
“We have to be very conscious of the information we put out there for everyone to see,” Bazarova said.