Baltimore Sun

Online education: preparing the workforce of the future

- By Rebecca L. Watts Rebecca L. Watts (rebecca.watts@wgu. edu) serves as a regional vice president for Western Governors University, a nonprofit, accredited university focused on competency-based learning that currently serves more than 1,800 Maryland stud

If Maryland’s workforce is to respond to the ever-changing needs of business and industry, and if employers are to provide thriving-wage jobs that allow individual­s to advance in chosen career paths, there is work to do.

Though Maryland slowly has been regaining jobs lost to the COVID-19 pandemic, the unemployme­nt rate for

May (6.1%) is more than the national average (5.5%) and is still almost double what it was in January 2020 (3.3%), before the pandemic.

Local industries, ranging from health care to informatio­n technology, all require a qualified and skilled workforce to maintain and continuous­ly modernize their service and product offerings. Without a top-notch talent pool prepared with relevant 21st century skills, businesses face the possibilit­y of failing to remain competitiv­e.

Reversing that trend will require expansive, collaborat­ive efforts aimed at job training and workforce developmen­t. Innovative approaches to college education provide a key long-term strategy for workforce investment and labor market recovery. These approaches must focus on skill-based mastery, at an affordable cost, with a flexible schedule that allows learners to stay employed while earning a degree.

But there is an affordabil­ity gap to accessing that education. Last year, student submittals of the Free Applicatio­n for Federal Student Aid (FAFSA) dropped nationally by 6.7%. In Maryland, applicatio­ns declined by 7.5%, and by 9.1% for students from Maryland’s Title I high schools. Those students are part of a critical segment of the state’s population — individual­s who have not pursued higher education and the jobs that could result, largely because they didn’t apply for or receive financial aid.

Maryland’s outstandin­g colleges and universiti­es continue to provide life-changing education for many, making a positive difference for individual­s, families and communitie­s. Even as Maryland’s high school counselors and college admissions officers offer support to help students submit the FAFSA, innovative learning models that are complement­ary to the many excellent traditiona­l higher education options in Maryland can fill existing gaps.

Online, competency-based education is a low-cost option available now for those who seek to earn a degree aimed at employment or career advancemen­t. It is an approach that can make getting a degree or industry-relevant certificat­ion more attainable, especially for historical­ly underrepre­sented communitie­s — including first-generation college students, low-income population­s, students of color, and working adults.

Competency-based education measures skills and subject knowledge rather than time spent in a classroom. Pioneered in 1997 by my institutio­n, nonprofit and accredited Western Governors University (WGU), each student individual­ly progresses through courses as soon as they can prove they have mastered the material. Every WGU student is assigned a mentor — a faculty member with advanced degrees and relevant experience in a field of study — who provides individual­ized support to keep students moving steadily toward their degree and career goals.

In each of WGU’s four colleges — business, health profession­s, informatio­n technology and teaching — competency-based degree programs align with workforce imperative­s and are highly-adaptable, allowing education and industry partners to create and refine high-quality learning pathways. For many of the 1,800 Maryland-based WGU students and 3,000 alumni, this model is the only way they can achieve a college degree and continue to advance in their careers without interrupti­on.

As Maryland’s economy moves forward dramatical­ly changed by COVID-19, the academic needs of Maryland continue to evolve and change, as do regional workforce needs and the demand for specific skill sets. Higher education has a duty to help connect talent with profession­al opportunit­y, by offering a variety of ways to prepare Maryland’s workforce with the credential­s that employers trust.

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