Thousands of Facebook groups sued by Amazon
Amazon has filed a lawsuit against administrators of more than 10,000 Facebook groups it accuses of coordinating fake reviews in exchange for money or free products.
The Seattle-based e-commerce giant said in a statement posted on its website Tuesday the Facebook groups were set up to recruit people “willing to post incentivized and misleading reviews” across its stores in the U.S. the U.K., Germany, France, Italy, Spain and Japan.
In the statement, Amazon said one of the Facebook groups it’s targeting, called “Amazon Product Review,” had more than 43,000 members. The company said Facebook removed the group this year, but it was able to dodge the platform’s detection by “changing letters in phrases that might set off Facebook’s alarms.”
Amazon noted since 2020, it has reported more than 10,000 fake review groups to Meta, the parent company of Facebook. Meta has removed half of these groups and is investigating the others, Amazon said.
The retailer’s announcement comes as another side of the company’s operations is facing more scrutiny.
On Tuesday, federal labor officials confirmed that the Occupational Safety and Health Administration has opened inspections at Amazon facilities in New York, Illinois and Florida after receiving referrals alleging safety and health violations from the U.S. Attorney’s Office for the Southern District of New York.
A spokesperson for the U.S. Attorney’s Office in New York said federal labor officials entered the Amazon warehouses on Monday after their office made referrals about “potential workplace hazards,” including the required pace of work for employees.