Boston Herald

Saving email contacts puts you on Cloud 9

- By STEVE ALEXANDER MINNEAPOLI­S STAR TRIBUNE

My iPhone 5s is set to automatica­lly back up to Apple’s iCloud service. But when I check my account, the only “contacts” being saved are those with a phone number. Contacts with only an email address aren’t being backed up. How do I get the backup to save all my contacts?

Automatic iCloud backups of your phone don’t include email contacts, or other categories of personal informatio­n such as email, calendars and notes. You need to choose a separate backup location for each of those categories, one at a time.

Since you emailed me using Yahoo Mail, I assume that’s what you use on your phone. To back up your contacts, tap the iPhone’s “settings” icon, choose “mail, contacts, calendars,” and select the heading for Yahoo. On the next screen, make sure your Yahoo account is selected as the place where you’d like your iPhone informatio­n saved. Then choose separately whether to have your contacts, email, calendars or notes backed up to Yahoo.

This also works in reverse. If you add data to those categories on your computer, the new informatio­n shows up on your iPhone. How quickly it shows up depends on your iPhone’s settings. To see what I mean, go to “mail, contacts, calendars” and select “fetch new data.” If you select “push,” new data arrives right away. Otherwise, you can choose to update phone data every 15, 30 or 60 minutes, or only when you manually pull your finger down from the top of the screen while in contacts, email, calendars or notes. Updating less often conserves battery power.

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