Boston Herald

Missing an opportunit­y to make a connection

- Daniel Warner is a veteran newspaper writer and editor.

The exchange, a monologue really, was short and awkward. But the message, uncomforta­bly revealing.

I was seated alone at a small neighborho­od restaurant, my table separated from the serving line by a rib-high metal railing. I saw the gentleman walk in, but went right back to reading a message on my iPhone. I was in my usual early-morning, not-sohorribly-awake quiet spell and didn’t want to be interrupte­d.

I felt movement, glanced off to my right and found him leaning over the rail. We were eyeball-to-eyeball, inches apart.

“I would think this would be the last place I would turn into a cybercafe,” he said. I said nothing. He moved away.

Eventually he got up to leave and, walking on my left, said, without breaking pace, “An iPad would be more efficient.” Again I did not respond

But the encounter, though brief and only mildly hostile, put me in a funk.

Three hours later, I picked up a retired physician friend for lunch and he started telling me that people in his social circle liked to talk with him about their doctors.

“What I hear most is ‘Nobody tells me anything,’” he said. “And right behind that, ‘My doctor doesn’t care.’ ”

My day was moving from contentiou­s to hearing stories of neglect. My funk deepened.

Then, I realized something disturbing: I had been indifferen­t to the gentleman who was only making an attempt at social contact, albeit clumsily. I felt a twinge, aware that I’d been rude. The number of lonely people around town — every town — is alarming and shameful. Clearly, he was among those who yearn for human contact.

There were a million ways the encounter could have gone.

I could have stopped my cellphone nonsense, looked at him and joked. I could have lamented about the inappropri­ateness of the coffee joint as a cybercafe. I could have engaged him: “Do you know a better place? Let’s go there.”

By bringing up the digital tablet in his second pass by my table, he was giving me another opportunit­y to connect. Instead of selfishly ducking into my cellphone silence, I could have said, “Tell me more, I have been thinking of an iPad.” It would have been an honest reaction, and my guess is he was in or had been in the computer business — he seemed to know his stuff.

I missed two chances to make things better for another human being. My day did not improve, nor did his.

By offering nothing I became a part of his problem, and the indifferen­ce that rules too much of today’s world.

My bad.

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