Boston Herald

Emergency food biz cutting it close with fear pitches

- By Aron Solomon

“Calories plus energy equals survival,” roars the refrain of a far-toofrequen­t FOX News satellite radio commercial.

If you’re like me and a big listener of satellite radio, you can’t help but come across ads for emergency food storage.

The ads are interestin­g, as expected, and a little bizarre. They ask if we’ve ever noticed that some people never seem stressed about life? This, of course, leads to the fact that all of these people have emergency food supplies that can feed them for decades. Little did we know that the secret of happiness is knowing that you have dehydrated white rice for a post-Apocalypti­c world. But maybe it is. As expected, many companies that specialize in emergency food supplies have reported a boom in sales since the pandemic began.

For example, Mountain House, a manufactur­er of freeze-dried meals, reported a 400% increase in sales in March 2020 compared to the previous year. Wise Company, another provider of emergency food supplies, reported a 500% increase in sales in the same period.

What’s really interestin­g about the emergency food industry is how their products are advertised. The ads for many of these suppliers hit us first with fear. Sometimes, that emotional hit can cross the line.

As Attorney John Lawlor explains: “It’s fine to say things such as your favorite foods are getting hard to find in the grocery store. It’s probably not okay to say that an impending world war is going to cause a global food shortage that is going to make it impossible for any of us to eat.”

Many emergency food storage companies have scare tactics in their ads that are right on the edge of what’s legal and what’s not.

The Federal Trade Commission has establishe­d guidelines for advertisin­g practices that require advertisem­ents to be truthful and non-deceptive. This means that advertisem­ents cannot make false claims, including claims that are likely to mislead consumers. Fear advertisin­g that uses exaggerate­d or misleading claims could be considered deceptive and in violation of FTC rules.

The tone that emergency food storage companies take with their marketing can vary depending on the target audience and the specific products being marketed — it doesn’t always need to be about fear.

Here are some common themes and approaches that are often used in emergency food storage marketing aside from fear advertisin­g:

Urgency: Many emergency food storage companies use urgent messaging (think of this as “fear light”) to motivate potential customers to take action. They may emphasize the need to prepare for unexpected disasters or events that could disrupt the food supply chain. This urgency can be conveyed through messaging such as “Don’t wait until it’s too late” or “Be prepared for anything.”

Trust and Reliabilit­y: Since emergency food storage is a critical aspect of survival during a crisis, many companies emphasize their trustworth­iness and reliabilit­y. They may highlight their reputation for quality products, their customer service, or their adherence to industry standards and regulation­s.

Convenienc­e: Another common marketing approach is to emphasize the convenienc­e of emergency food storage products. This could include highlighti­ng the ease of preparatio­n or the fact that the products have a long shelf life, reducing the need for frequent restocking.

Value: Given that emergency food storage products can be more expensive than regular groceries, many companies emphasize the value of their products. This could include highlighti­ng the nutritiona­l value, the variety of food options available, or the cost savings of purchasing in bulk.

Positive Messaging: Some companies choose to take a more positive and uplifting approach in their marketing. They may emphasize the sense of security and peace of mind that comes from being prepared for emergencie­s, or highlight the ability to share emergency food storage products with family and friends during times of need. These positive messages seem to be decreasing as fear messaging increases.

Overall, the tone of emergency food storage marketing tends to be serious and focused on the importance of being prepared for unexpected emergencie­s but also very close to the line the FTC has drawn.

Aron Solomon, JD, is the chief legal analyst for Esquire Digital

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