Call & Times

Spencer Johnson, 78; wrote ‘Who Moved My Cheese?’

- By MATT SCHUDEL

Spencer Johnson, a onetime physician and children's book author, whose best-selling books on business management, including "The One-Minute Manager" and "Who Moved My Cheese?," sold millions of copies and inspired a cultlike following, died July 3 at a hospital in Encinitas, Calif. He was 78.

The cause was pancreatic cancer. His death was first reported by the San Diego Union-Tribune.

In the mid-1970s, Dr. Johnson gave up medicine to write inspiratio­nal books for children, all with the word "value" in the title, such as "The Value of Honesty: The Story of Confucius."

By the early 1980s, he discovered a new formula, teaming with management consultant Kenneth Blanchard on "The One-Minute Manager," which urged businesspe­ople to connect with their workers by spending a full minute giving sincere praise (or, if necessary, a reprimand).

Johnson and Blanchard sold thousands of self-published copies of "The One-Minute Manager," incorporat­ing changes suggested by business leaders.

"That's what we call writing for the marketplac­e," Johnson said.

When "The One-Minute Manager" was picked up in 1982 by a New York publisher, Morrow, it became an instant bestseller. It also represente­d a marketing triumph for the authors, who insisted that it carry the steep cover price of $15, despite having barely 100 pages of text. It came with a money-back guarantee.

Johnson then spun off a series of follow-ups, including "The One-Minute Father," "The One-Minute Mother" and "One Minute for Myself."

"It's the one minute you stop during the day and look at what you're thinking and what you're doing," he said in 1986. "The real key is that quiet time you listen for your own wisdom."

Listening to his inner wisdom or perhaps the voice of opportunit­y, Johnson later embarked on his signature literary effort, "Who Moved My Cheese?"

Subtitled "An A-Mazing Way to Deal With Change in Your Work and in Your Life," the 94-page book, published in 1998, became a No. 1 bestseller, largely through word of mouth and the testimonia­ls of chief executives from such companies as Procter & Gamble and Hewlett-Packard.

The book is a parable built around four characters: two mice, named Sniff and Scurry, and two people, Hem and Haw. All four live in a maze and survive happily on cheese until one day their cheese disappears.

The mice immediatel­y scamper away to find a new source of cheese, while Hem and Haw grouse about their fate and their growing hunger. Eventually, in this tale of mice and men, Haw decides the mice are right, and he goes off to discover what may be in store around the next corner.

He scrawls helpful tips on the walls of the maze, such as "The Quicker You Let Go of Old Cheese, the Sooner You Find New Cheese."

The lesson, as old as commerce itself, is that it pays to adapt to changing circumstan­ces.

People ate it up, so to speak. Although the book never reveals who actually moved the cheese, "Who Moved My Cheese?" was studied in business schools, was distribute­d by the thousands to employees and was applied to endeavors of every kind.

Preachers hailed it from the pulpit, and it was featured at convention­s of dentists and hotel managers.

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