Build-a-Bear owes kids a rain check

The Charlotte Observer (Sunday) - - Opinion -

In re­sponse to “Build-A-Bear built a promo that left fren­zied Char­lotte shop­pers frus­trated” (July 12):

Build-a-Bear should have given ev­ery­one who stood in line for hours with rest­less kids at least a rain check!

There were so many dis­ap­pointed chil­dren and up­set par­ents that Build-aBear owes them some­thing as a good­will ges­ture. This com­pany needs to re­al­ize that Christ­mas is com­ing, and be­lieve me th­ese par­ents will never for­get this ex­pe­ri­ence!

Build-a-Bear ab­so­lutely should have been more pre­pared. Lots of sad chil­dren to­day. – Gwen John­son, China Grove

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