Build-a-Bear owes kids a rain check
In response to “Build-A-Bear built a promo that left frenzied Charlotte shoppers frustrated” (July 12):
Build-a-Bear should have given everyone who stood in line for hours with restless kids at least a rain check!
There were so many disappointed children and upset parents that Build-aBear owes them something as a goodwill gesture. This company needs to realize that Christmas is coming, and believe me these parents will never forget this experience!
Build-a-Bear absolutely should have been more prepared. Lots of sad children today. – Gwen Johnson, China Grove