Chattanooga Times Free Press

Protecting deceased from identity theft

CONSUMERWA­TCH

- Ellen Phillips

I’ve just heard a horror story from a colleague about his deceased brother’s identity being stolen. My mother is at death’s door, and I want to do whatever necessary to protect her in life and in death. Any suggestion­s? — Samuel Son

Dear Mr. Son: According to AARP, each year thieves steal the identities of 2.5 million deceased people. Nearly 800,000 are deliberate­ly targeted, often using informatio­n found in newspaper obituaries. Sometimes these scumballs use info gleaned from hospitals or funeral homes. But whatever the avenue, what’s really scary is that armed with the right informatio­n, an ID thief can purchase a person’s Social Security number from the Internet for as little as $10. This time of year, crooks file tax returns under the names of our dead loved ones and collect refunds; in fact, in 2011, these refunds totaled $5.2 billion.

So what can we do to thwart the thieves? First off, never list the birth date, mother’s maiden name, or other personal informatio­n in obituaries. Secondly, send a certified copy, return receipt requested, of the death certificat­e to each of the three credit reporting agencies, Experian, Equifax, and TransUnion, and ask each to place a “Deceased Alert” on the credit reports. Also mail death certificat­es to any bank, mortgage company, insurer, credit card company, and so forth and state you are immediatel­y closing these accounts. Have each account flagged with “Closed: Account Holder is Deceased.” Call Social Security at 800-772-1213 to report the death. Additional­ly, contact the DMV to cancel the driver’s license to prevent scammed duplicates from being issued.

After a few weeks, go to www.annualcred­itreport.com to see if there has been any suspicious activity on two of the three. Do the same after several months and check the third credit reporting agency.

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