Chattanooga Times Free Press

Your dinging, buzzing, vibrating phone is stressing you out — and so is its silence

- BY SAMMY CAIOLA

Doug Ross, 31, wakes every morning to a screen full of notificati­ons.

He receives updates from news apps, chats from co-workers and emails from East Coast clients, all beckoning to be answered before the workday even starts. Working during the day as a consultant for the software company Adobe, the alerts pour in on a near-constant basis. He usually answers within seconds.

“I never have it away from my person,” said Ross, a Sacramento, Calif., resident, about his phone. “That gives me anxiety. It bothers me, because I know what is going to be on the phone when I get back to it or what I’m going to miss.”

Many people find the constant dings, rings, buzzes and beeps that come from their computers and cellphones impossible to ignore. Experts say it’s a sign of our dependency on technology, which validates and entertains us while also cutting into our productivi­ty and altering our attention span for the worse.

When a cellphone, laptop computer or smartwatch makes a noise, it produces mental and physical reactions in people, said Larry Rosen, a psychology professor emeritus at California State University, Dominguez Hills, and author of “The Distracted Mind: Ancient Brains in a High-Tech World.” Their heart rates increase. Their skin tingles. They grow increasing­ly antsy with every minute they don’t look at the screen.

“We’ve trained ourselves, almost like Pavlov’s dogs, to figurative­ly salivate over what that vibration might mean,” Rosen said. “If you don’t address the vibrating phone or the beeping text, the signals in your brain that cause anxiety are going to continue to dominate, and you’re going to continue feeling uncomforta­ble until you take care of them.”

The reaction is so ingrained that it kicks in even without a prompt, Rosen said. The average person checks their cellphone about 60 times per day, or nearly four times each waking hour, whether they hear a sound or not, according to one of his recent studies. That adds up to a total of 220 minutes per day.

Sometimes, people even hear “phantom rings,” where they think their phone is going off but it isn’t, said David Laramie, a Beverly Hills psychologi­st who coined the term “ringxiety.”

Laramie said the mind is always anticipati­ng alerts, and people often imagine them to fill a void.

The reasons for the obsession are manifold, experts said. When people could only communicat­e by land line, messages appeared on answering machines, with no expectatio­n for a prompt response. Now, a cellphone is a constant companion that takes in thousands of emails as well as updates from socialmedi­a networks including Facebook, Twitter and Snapchat.

“It’s wonderful, powerful technology, but it’s really seductive, and you need to be deliberate about how you use it,” Laramie said.

Many people can’t escape their technology because they rely on it for work, said Whitson Gordon, editor in chief of tech website “How To Geek.” Gordon works remotely from his Los Angeles-area home and said he used to panic over every sound his devices made, fearing it was an urgent question from a co-worker when it was really just a mundane notificati­on from an app.

One way to alleviate that stress, Gordon said, is to prioritize alerts into categories. Your co-workers, for example, could have a different ringtone than your friends. Phones also have options to silence certain contacts or to mute chat conversati­ons temporaril­y.

Laramie said he works with many of his patients on how to decrease their screen time, whether it means putting the phone in another room or even just in another pocket.

“It becomes draining to always be on call, to always be concerned with the phone,” he said. “It’s just perpetual awareness.”

Another solution, Rosen said, is to put yourself on a schedule, such as allowing yourself to check your phone for a few minutes every hour on the hour.

He also suggests an attention span test. Set a phone alarm for 15 minutes. Put your phone face down, somewhere near you. Get engaged in another task and keep doing it until the alarm goes off. Check your phone. Start over.

“Keep doing that until you get to a point where your alarm goes off and you say, ‘Wait, I want to finish what I’m doing,’ ” he said.

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