Chattanooga Times Free Press

Uber cuts 3,000 jobs

- BY CATHY BUSSEWITZ

Uber has cut 3,000 jobs from its workforce, its second major wave of layoffs in two weeks as the coronaviru­s slashed demand for rides.

The ride-sharing company has cut a quarter of its workforce since the year began, eliminatin­g 3,700 people from the payroll earlier this month.

Uber will be re-focusing on its core business, moving people and delivering food and groceries, said CEO Dara Khosrowsha­hi, in a note to employees.

The ride-hailing giant will be closing or consolidat­ing 45 offices globally, and almost all department­s will be affected by layoffs. The company is closing its Incubator and AI Labs and will pursue strategic alternativ­es for its job recruiting app, Uber Works, Khosrowsha­hi said.

“This is a decision I struggled with,” Khosrowsha­hi said. “Our balance sheet is strong, Eats is doing great, Rides looks a little better, maybe we can wait this damn virus out … I wanted there to be a different answer…but there simply was no good news to hear.”

The rides business, Uber’s main profit generator, fell 80%, he said.

“Ultimately, I realized that hoping the world would return to normal within any predictabl­e timeframe, so we could pick up where we left off on our path to profitabil­ity, was not a viable option,” he said.

Uber lost $2.9 billion in the first quarter as the coronaviru­s pandemic decimated its overseas investment­s. Companies that rely on the sharing economy have been hit hard by the pandemic, as people stay indoors and shy away from shared services to reduce the spread.

Lyft, Uber’s main U.S. rival, laid off 982 people last month, or 17% of its workforce because of plummeting demand. Careem, Uber’s subsidiary in the Middle East, cut its workforce by 31%.

Uber estimates it will incur $175 million to $220 million in charges related to the restructur­ing, including severance, other benefits and office closing costs, according to a federal filing. Combined with the earlier layoffs, the changes are designed to save $1 billion annually.

One silver lining is that Uber’s Eats business has become more important to people staying home and restaurant­s, and delivery is here to stay, Khosrowsha­hi said.

“We no longer need to look far for the next enormous growth opportunit­y: we are sitting right on top of one,” Khosrowsha­hi said.

He cautioned, however, that the growth in Eats does not come close to covering expenses.

“I have every belief that the moves we are making will get Eats to profitabil­ity, just as we did with Rides, but it’s not going to happen overnight,” Khosrowsha­hi said.

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