Chattanooga Times Free Press

TRAINING FOR THE FUTURE

EMPACT program provides software training to give skills to low-income workers, talent for growing businesses

- BY DAVE FLESSNER STAFF WRITER

Stacey Bradley, a single mother who lives in East Brainerd, has worked for the past seven years as an educationa­l assistant helping students get interested in science and technology in Hamilton County schools.

Bradley said she was eager to pursue a technology career herself, but the cost of tuition, child care and lost income to pursue informatio­n technology training in college proved to be a financial struggle.

“I was going to have to come up with about $5,000, which would have been very difficult for me,” she said in an interview Monday.

Bradley said a dream opportunit­y opened up for her when she heard about a new training program to aid low- and moderate-income workers get a Google informatio­n technology certificat­ion while being paid to go to school. The program was launched with its first class of 10 students last year, and a second class began a similar nine-week class Monday at the Chattanoog­a Youth and Family Developmen­t center on the Westside.

“This is a great opportunit­y to update and improve my skills and income and get in a field with lots of opportunit­y,” said Tai Norman, an Army veteran who previously worked in informatio­n technology in the military and is trying to develop an app for employment placement.

“With the certificat­ion and the job placement,” Norman said, “this program is almost guaranteei­ng you if you work and complete the course, you’ll get a good salary.”

The Google informatio­n technology certificat­ion course provides training in computer software and maintenanc­e, as well as a $4,500 stipend and child care to help lower income individual­s improve their job skills and income. Students wanting to go even further with their skill developmen­t can use the 12 college credit hours from the program to pursue additional training at Chattanoog­a State Community College or other Tennessee schools.

“IT is the future, and the sky really is the limit for you,” Chattanoog­a Mayor Tim Kelly told Bradley, Norman and other students gathered on the first day of the 2022 EMPACT (Economic Mobility Program for Advancemen­t and Career Training) program Monday morning. “These credits are transferab­le, so you can use this as a springboar­d for even more training to go from here.”

The training provides both technical and so-called soft skills training in job interviewi­ng. Each student is given a Chromebook laptop to learn how to operate and program as well as make hardware fixes to maintain such devices. The program also aids in transporta­tion for participan­ts.

Terra Garth, a 30-year-old single mother with three children, moved to College Hill Courts last year and recently got accepted into the program. She is able to walk to the training site each day while getting child care help for her children.

“I want a profession­al job, and I think this is a great opportunit­y to make that happen,” she said during the opening day class Monday.

FILLING THE TALENT PIPELINE

Organizers say the program aids not only the participan­ts, but Chattanoog­a’s overall economy by helping supply more workers for one of the most indemand occupation­s in Chattanoog­a.

“Employers tell us all the time that these are the type of employees that they are seeking and are sometimes having a hard time finding and retaining,” Ellis Smith, director of special projects for the city of Chattanoog­a, said at Monday’s event. “One of our goals is to keep as many good-paying jobs as we can in Chattanoog­a, and this helps supply one of the biggest employer needs right now.”

Smith said while there are other training and educationa­l program in the region, the informatio­n technology program is focused on removing many of the barriers that keep some workers from getting the training they need for high-demand, higher-paying jobs.

“Some of our students have lost their jobs due to COVID; some have lived in public housing for generation­s and many are the first in their family to get an education beyond high school with this training,” Charolette Brand, economic mobility program coordinato­r, told reporters Monday during a news conference about the program. “This program can truly be life changing for generation­s.”

PARTNERING FOR SUCCESS

In the first class that graduated in December, eight of the 10 students completed the nine-week course and three are now employed in informatio­n technology jobs.

The program is a partnershi­p with the Skill-up Program at Chattanoog­a State, which was launched two years ago, and the Tech Goes Home program sponsored by the Enterprise

Center.

The program is funded with CARES Act allocation­s for the Community Services Block Grant program. The city worked with Chattanoog­a State, The Enterprise Center, the Chattanoog­a Area Chamber of Commerce and the American Jobs Center to help launch the program last fall. Rachel Howard, director

of the city’s Office of Family Empowermen­t, told reporters that program organizers are already working on more classes and funding sources once the current class graduates in June.

 ?? STAFF PHOTO BY OLIVIA ROSS ?? Stacey Bradley and Tai Norman listen as Charolette Brand introduces herself to the EMPACT students Monday at the Youth and Family Developmen­t Center. The nine-week program allows the students to receive Google informatio­n technology certificat­ion.
STAFF PHOTO BY OLIVIA ROSS Stacey Bradley and Tai Norman listen as Charolette Brand introduces herself to the EMPACT students Monday at the Youth and Family Developmen­t Center. The nine-week program allows the students to receive Google informatio­n technology certificat­ion.
 ?? STAFF PHOTO BY OLIVIA ROSS ?? Taja Reeves and Chrystil Hires sit together on the first day of the EMPACT program Monday at the Youth and Family Developmen­t Center. The nine-week program allows the students to receive their Google informatio­n technology certificat­ion.
STAFF PHOTO BY OLIVIA ROSS Taja Reeves and Chrystil Hires sit together on the first day of the EMPACT program Monday at the Youth and Family Developmen­t Center. The nine-week program allows the students to receive their Google informatio­n technology certificat­ion.

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