Chattanooga Times Free Press

Disneyland is planning an ‘Avatar’ experience

- BY MICHELLE CHAPMAN

The Walt Disney Co. is planning to add an “Avatar” experience to Disneyland and explore other opportunit­ies at its theme parks as it looks for more ways to appeal to its guests.

While Disney announced this past week it is cutting about 7,000 jobs as part of an ambitious companywid­e costsaving­s plan and “strategic reorganiza­tion,” the company is pleased with the performanc­e of its domestic theme parks and is actively looking for ways to grow the business. In Disney’s most recent quarter, sales at its parks, experience­s and products segment grew 21% to $8.74 billion, from $7.23 billion a year earlier.

CEO Bob Iger said during the company’s first-quarter earnings call that the success of the latest “Avatar” film is spurring the creation of an “Avatar” experience at Disneyland in California. The movie, “Avatar: The Way of Water,” is currently the fourth biggest film of all time globally with close to $2.2 billion earned at the box office to date.

While it is unclear what type of “Avatar” experience will be created at Disneyland, Iger said when Pandora — The World of “Avatar” was launched at Walt Disney World in Florida, it prompted more people to visit Animal Kingdom, the park where Pandora is located. Pandora includes two rides, “Avatar” — Flight of Passage and Na’vi River Journey.

“We have learned that when we invest in increasing capacity, the “Star Wars” lands would be a good example of that, Pandora was a great example of that, we can grow our business. In fact, if you look at the results, when we put Pandora in Animal Kingdom, from year to year, they were stunning in terms of how many more people visited Animal Kingdom,” Iger explained.

Iger, who returned as CEO in November following a challengin­g two-year tenure by his hand-picked successor, Bob Chapek, said he has spoken with Josh D’Amaro, chairman of Disney parks, experience­s and products, to look at all of the company’s franchises to see where Disney can invest in them in its theme parks to increase capacity while preserving guest satisfacti­on.

In another effort to keep guests happy, Chief Financial Officer Christine McCarthy said during the call that Disney managed to achieve significan­t revenue and operating income growth in the quarter despite purposeful­ly lowering capacity at its domestic theme parks during select peak holiday periods by approximat­ely 20% versus pre-pandemic levels to prioritize the guest experience.

“Quarter-to-date, park attendance at both Walt Disney World and Disneyland Resort are pacing above prior year, and based on reservatio­n bookings, we expect to see this trend continue,” she said.

While Disney’s theme parks business has been performing well, many visitors over the past two years have been highly critical of increased prices and other moves that the company made, including the end of the Magical Express bus service from the airport in Orlando, Florida, to Walt Disney World resorts, the implementa­tion of the Genie planning and ride reservatio­n system and its theme park reservatio­n system.

Listening to guests’ concerns, Disney said last month it was making several changes at its domestic theme parks, including some easier reservatio­ns.

Among the changes: it will cease charging for overnight self-parking at its Walt Disney World resorts; Walt Disney World annual passholder­s will be able to visit the theme parks after 2 p.m. without needing a park reservatio­n (except Saturdays and Sundays at Magic Kingdom) and individual­s buying its Genie+ service will receive digital downloads of their ride photos taken in the park on the day of their purchase for no additional charge.

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