Chattanooga Times Free Press

Amazon plans to lay off another 9,000 employees

- BY KAREN WEISE

Amazon plans to lay off 9,000 corporate and tech workers by the end of April, adding to the 18,000 roles it already cut late last year and this January, Andy Jassy, the company’s chief executive, said in a note to employees Monday.

The new layoffs, which amount to roughly 3% of its corporate workforce, will target workers in some of Amazon’s most profitable divisions, which had previously been spared, including Amazon’s cloud computing business and advertisin­g operations. Those two segments of the business are much highermarg­in operations than Amazon’s core retail business, according to financial analysts and filings.

Jassy wrote that the annual planning session the company’s leaders wrapped up had focused on streamlini­ng costs and head count.

“The overriding tenet of our annual planning this year was to be leaner while doing so in a way that enables us to still invest robustly in the key long-term customer experience­s that we believe can meaningful­ly improve customers’ lives and Amazon as a whole,” he wrote.

For more than a year, Jassy has been pursuing cost cuts at Amazon. The company rapidly added employees during the pandemic and put a priority on some projects that lacked obvious ways to become profitable. He has pulled back on expansion of the company’s warehouse operations, and paused work on the largest phase of Amazon’s planned second headquarte­rs near Washington, D.C.

The company froze hiring last fall and by November had plans to lay off about 10,000 employees, a target that expanded to 18,000 in early January.

Amazon had about 1.54 million employees at the end of last year, down 4% from a year earlier. But most of them are hourly workers who power its warehouse operations, including more than 2,500 employees at Amazon’s fulfillmen­t center in Chattanoog­a.

The tech industry is undergoing its largest contractio­n since the dot-com bust of the early 2000s. Nearly every major tech company has laid off workers. Last week Meta, the parent company of Facebook, announced plans to lay off about 10,000 employees, or roughly 13% of its workforce, part of what CEO Mark Zuckerberg called a “year of efficiency.” It had already laid off 11,000 workers late last year.

At Amazon, the initial layoffs last year affected employees working on the Alexa voice assistant and devices, then spread to other divisions, including teams working on plans for automated stores, drones and the company’s broader consumer retail business. Human resources employees — recruiters in particular — were affected as well.

In the latest quarter, which ended in December, Amazon reported almost no profit, driven in part by unexpected weakness in its cloud computing business.

 ?? STAFF PHOTO BY ROBIN RUDD ?? Amazon’s CHA1 fulfillmen­t center in Chattanoog­a is shown in 2020.
STAFF PHOTO BY ROBIN RUDD Amazon’s CHA1 fulfillmen­t center in Chattanoog­a is shown in 2020.

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