Chattanooga Times Free Press

To Score Deals on Lost Luggage

Unclaimed Baggage in Scottsboro, Alabama

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If you’ve ever wondered what happens to luggage that goes missing, Unclaimed Baggage has 50,000 square feet of answers. Through partnershi­ps with every domestic airline and other sources, the store purchases more than a million pieces of luggage every year and sells the items inside for a fraction of the retail price.

“Anywhere someone might lose something, we partner with them,” Public Relations and Communicat­ions Manager Sonni Hood says, as to where the store gets its inventory.

Shoppers will have plenty to sort through across the center’s three levels, all organized like a department store. And those who tire of shopping can check out the museum showcasing some of the most interestin­g items found in lost luggage over the store’s 50 years in business, from full suits of armor to ancient Egyptian artifacts to Hoggle, a puppet from the movie “Labyrinth.”

“Some people will spend the entire day,” says Hood, who recommends shoppers plan to spend at least two hours in the store.

On the main level are clothing, shoes and accessorie­s and the store’s café. The Bargain Basement offers household items and souvenirs, and the most popular area of the store — the mezzanine — has more expensive items, such as electronic­s, pricier sunglasses, sporting equipment, ski gear and swimsuits.

Hood says the store has seen an increase in inventory since the pandemic ended and people started traveling again.

“We have more product than we’ve ever had before,” she says.

In 2020, Unclaimed Baggage launched an online store, and now, half of the merchandis­e is sold exclusivel­y online and half is sold in the Scottsboro store, with more of the higher-end items going online, Hood says. All fine jewelry can be found both online and in-store. Pro tip: New items drop online every Thursday and Sunday.

While prices are better than retail, you won’t experience the thrill of finding a designer item at a thrift-store price. No, everything here is priced by a profession­al who knows exactly what that item is worth. And there’s a good chance you won’t think the item’s worth as much as the experts do, particular­ly if you’re expecting Alabama thrift-store prices.

The store’s a great place to find a nice men’s suit or sport coat, as the place is full of them, and you’re bound to find one in whatever size you want. If you need a specific type of sports equipment (it’s shocking how many hockey sticks are lost on airplanes) or skiing attire, you could probably find a deal here.

Unclaimed Baggage’s biggest event is their ever-popular ski sale, held annually since 1981. “It’s just a frenzy in here,” Hood says of the sale, for which shoppers camp outside the night before to be among the first in the door, then make a dash to the racks and grab as many ski clothes as possible to take to a corner and sort through.

 ?? ?? Clothing from Unclaimed Baggage is organized like a department store.
Clothing from Unclaimed Baggage is organized like a department store.
 ?? ?? Hugo, an orange truck named after the founder of Unclaimed Baggage, is loaded with luggage and parked out front.
Hugo, an orange truck named after the founder of Unclaimed Baggage, is loaded with luggage and parked out front.
 ?? ?? Hoggle, a puppet from the movie “Labyrinth,” is on display at the Unclaimed Baggage museum.
Hoggle, a puppet from the movie “Labyrinth,” is on display at the Unclaimed Baggage museum.

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