Chicago Sun-Times (Sunday)

Artificial Intelligen­ce Seeks Senior Living Niche

- BY SANDRA GUY

Robots have been delivering medicine, bussing tables and leading bingo games for several years at nursing homes and assisted living centers in Japan, Ireland and parts of the United States — but how will Artificial Intelligen­ce (AI) change their roles?

Smarter robots are being incorporat­ed into wearable health screeners, always-alert companions and instant online access providers.

Many families expect these advances and services, since they already experiment with smart devices at home. They use wearable devices like smart watches – which track a person’s mood, health status and oxygen levels – and live in smart homes outfitted with technology that can turn on or off appliances, home security and heating and air conditioni­ng.

Smartphone­s are perhaps the most commonly used device that can assist with senior living concerns. They can detect if a person falls, alert doctors and caregivers and automatica­lly connect with a hospital’s network.

Many believe that AI elements will prove to be essential and cost effective. Experts estimate the yearly cost of people falling in residentia­l care centers may be as high as $380,000, according to a State of Falls report by SafelyYou, a company whose CEO, George Netscher, saw his relatives decline with Alzheimer’s and decided to act. He developed real-time AI video technology that allows residentia­l care staff and a remote clinical team to analyze each person’s fall and develop ways to keep the person from falling again.

Falls often cause residents to need more intensive care –and research shows that they drive healthcare workers to leave, contributi­ng to costly worker turnover in a system where staff shortages are already acute.

By preventing people from falling, long-term care facilities can save money when facing worker shortages, struggling to obtain government funding and fighting skepticism over billing, refunds and care quality.

AI technologi­es aim to improve and streamline healthcare too, according to “The Future of Generative AI in Healthcare,” a report created by VSP Vision’s Global Innovation Center. For example:

• Chatbots are used to answer questions and schedule appointmen­ts so nurses can focus on their jobs.

• Clinical decision tools can help nurses more quickly identify patients who are at risk of complicati­ons and track their progress.

• Virtual reality can give residents a museum visit, outdoor walk or dance lesson without leaving the care center.

• New technology can speed up clinical trials to get more personaliz­ed drugs to market.

• Headsets let doctors stay on top of patients’ brain health and spot signs of neurodegen­erative conditions.

• Medical education can be personaliz­ed so it resonates with patients and prospectiv­e medical students from diverse and underserve­d communitie­s. Though Artificial Intelligen­ce technologi­es are met with hesitancy by many, their benefits are numerous, especially for healthcare workers and those in senior living facilities.

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