OUTAGE SNARLS DELTA FLIGHTS
WASHINGTON — Delta flights were departing and a ground stop was lifted after a systems outage Sunday night led to departure delays and cancellations.
In a statement posted on the Atlanta- based airline’s website at 11: 45 p. m., CEO Ed Bastian apologized to customers who were impacted by this “frustrating situation.”
Delta said about 150 flights were canceled, with more expected.
Bastian said this type of disruption “is not acceptable to the Delta family who prides itself on reliability and customer service.”
Delta said a waiver has been issued for travel scheduled on Jan. 29 and 30, for rebooking by Feb. 3.
In August, Delta suffered a computer breakdown after a power outage in its operations center.
The airline canceled more than 2,000 flights over three days.