Chicago Sun-Times

Lyft: Come work for us

Ride- hailing firm wants to woo drivers from rival Uber

- Marco della Cava @ marcodella­cava USA TODAY

Lyft has a message for drivers. Want your good work to pull in extra dough? Then come work for us. As ride- hailing giant Uber continues to grapple with mounting problems, second- place Lyft announced Wednesday that it had officially doled out more than $ 200 million in tips through its inapp feature.

Uber has resisted calls for a tipping option, which some driver- advocacy groups maintain is the top complaint of their constituen­ts.

“It’s clear our passengers value our drivers, and so do we,” Lyft officials said in a blog post. “That’s why we’re committed to continuing to treat them better with programs that allow for same- day payments, affordable rates on rental cars, and lower fuel costs with Shell.”

The post cites a survey Lyft asked research firm Ipsos to conduct last fall, which revealed that Lyft was by at least a 2- to- 1 margin more “friendly,” “cool” and “trustworth­y” than “other ride sharing apps.” Uber, valued at nearly $ 70 billion, operates in nearly 600 cities in 81 countries. Lyft is valued around $ 7 billion and is in 300 U. S. cities.

Lyft’s milestone comes as Uber faces questions about its internal culture and its relationsh­ip with drivers.

Last summer, Uber hired former Target chief marketing officer Jeff Jones to serve as president, with a focus of improving the company’s dialogue with drivers. Jones abruptly quit Uber on Sunday, citing issues with the company’s leadership style, which has been described by former employees as toxic.

Lyft President John Zimmer told USA TODAY that his mission was to “ultimately win” the U. S. market.

 ?? JOSH EDELSON, AP IMAGES FOR LYFT ??
JOSH EDELSON, AP IMAGES FOR LYFT
 ?? SPECIAL FOR USA TODAY ?? John Zimmer
SPECIAL FOR USA TODAY John Zimmer

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